Rental Agreement/Safety Rules/Operating Instructions: Upon making your reservation, you will receive an email with an attachment containing a copy of our "Rental Agreement, Release and Assumption of Risks" and "Safety Rules & Operating Instructions". Please read over these documents and feel free to contact us via phone or email if you have any questions. On the day of your event, our driver will have a copy of these documents and will need your signature at that time.
Delivery Area and Fees:We do deliver Valley wide. East Valley delivery to: Queen Creek, Chandler, Chandler Heights, San Tan Valley, Gilbert, Higley, Sacaton or these zip codes: 85127, 85140, 85142, 85143, 85147, 85212, 85224, 85225, 85233, 85234, 85236, 85244, 85246, 85248, 85249, 85286, 85295, 85296, 85297, 85298, 85299 are included in the rental price. Delivery to: Gold Canyon, Apache Junction, Bapchule, Coolidge, Valley Farms, Casa Grande, Tempe, Scottsdale, Phoenix, Florence, Fountain Hills and Maricopa will incur a $25.00delivery charge. Delivery to: parts of Chandler and Mesa will incur a $15.00 or $25.00delivery charge based on zip codes.
Rain/Weather Policy: There is no penalty or deposit loss for an event cancelled due to rain or high winds greator than 20 MPH as long as the cancellation takes place within 24 hours of your scheduled delivery. If rain or high winds are in the forecast for the day of your event, you may cancel as late as the morning of the event prior to us leaving our warehouse. We usually leave the decision up to you, but in cases of heavy rain or high wind greator than 20 MPH we cannot set up an inflatable.
Deposits:A Credit or Debit card is needed at checkout!
A $50.00 Deposit will be processed for all orders $499.00 and under.
A $100.00 Deposit will be processed for all orders $500.00 to $999.00.
A $200.00 Deposit will be processed for any orders over $1,000.00 at this time and the balance of your order will be collected or processed at time of drop off. The deposit is refundable as long as the event is cancelled for a valid reason (i.e. bad weather) within 24 hours of your scheduled delivery.
Methods of Payment: We except Cash, Visa, MasterCard, AMEX, and Discover for residential customers. A company check is also acceptable for businesses, religious organizations & schools. We no longer accept personal checks. Please have exact change if paying balance in cash, our drivers may not have cash on hand. Balance is due at set up of equipment.
Sales Tax:Applicable state sales tax will be added to all sales unless a tax exempt number is provided.
Rental Period:"Half Day Rental" = up to 4 hours "Full Day Rental" = up to 8 hours and we typically deliver in the morning as early as 8 A.M. on the day of rental and pickup that same evening no later than 8 P.M. unless you select pick up the next morning option. When entering your order online, please select an event end time of 8 P.M. or earlier.
Yard/Set Up Area Requirements:
~ The surface on which we set up the inflatable must be flat (no more than 8 inches of slope over a distance of 15 feet) and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. ~ We require a clearance above the inflatable of at least 16'. ~ We cannot setup under low hanging tree branches or power lines. ~ Driveways or streets for block parties are great, just be sure to let us know ahead of time so we bring sand bags instead of stakes to secure the inflatable. ~ $10.00 tarp set up fee for Concrete, Asphalt, Dirt or Gravel.
Electrical Requirements: We recommend a grounded outlet on a dedicated 20-amp circuit breaker to run the blower that keeps the inflatable inflated. The inflatable must be positioned within 50 feet of the closest electrical outlet. We supply 1, 50' extention cord with each blower required to inflate the each inflatable, "so if the Inflatable that you rent requires 2 blowers, we will supply 2, 50' extention cords).
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To quickly process your transactions.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
We do not include or offer third party products or services on our website.
We have implemented the following:
• Remarketing with Google AdSense
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By emailing us
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 1 business day
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.